Reception and Delivery Administrator – (Hull) (Full-Time)

An exciting opportunity has arisen for a professional and organised Reception & Delivery Administrator to join our team at our Hull training centre. This vacancy has become available due to an internal promotion, reflecting our commitment to developing and progressing our staff.

As the first point of contact for visitors, learners, and stakeholders, you will play a key role in creating a welcoming and professional environment while supporting the smooth day-to-day administration of training delivery. This varied role is ideal for someone with excellent communication and organisational skills who enjoys working in a busy and rewarding environment.

If you are enthusiastic, customer-focused, and looking to be part of a supportive and growing team, we would love to hear from you.

What you’ll do:

• Provide a professional and welcoming front-of-house service, managing calls, emails, visitors, and customer enquiries.
• Support the smooth day-to-day administration of the training centre, including learner records, attendance, bookings, and general office duties.
• Assist with learner recruitment, initial assessments, and maintaining management information systems such as BKSB and OneFile.
• Help promote the organisation through events, marketing materials, and social media activity while ensuring the centre remains organised and professional.

What we’re looking for:

• Excellent communication, organisational, and customer service skills with a positive, can-do attitude.
• Strong administration and IT skills, particularly in Microsoft Office, with high attention to detail and accuracy.
• Ability to work proactively, manage priorities, and adapt in a busy training centre environment.
• A team player committed to professionalism, safeguarding, equality and diversity, and supporting learners and employers.

Why join us?

In return, you can expect an attractive salary, a contribution pension scheme with 7.5% employer contribution, an additional day off for your birthday, Employer Supported Volunteering (ESV) with paid time off to support a charity or community group/initiative/project of your choice combined with genuine career progression opportunities.

To apply, visit Reception and Delivery Administrator - Avant Skills Academy download the application pack, refer to the Job Description and complete the Employment Application Form and Equality and Diversity Monitoring Form. Please return your completed forms to jobs@avant.ac.uk

In line with safer recruitment practices, the Application Form is the only acceptable method of applying for a job with Avant Skills Academy. A CV is not an acceptable alternative and must not be submitted as part of the application process.

Please ensure you pay close attention to the information in the Employment Application Form Guidance Notes, matching your experience, knowledge and skills to the key responsibilities and objectives in the Job Description.

We would advise for compatibility reasons that the application form is completed on a computer as opposed to a mobile device.

This post requires the completion of a Disclosure and Barring Service (DBS) Enhanced criminal records check.