Know How

Here, you’ll find industry news, top tips for business and, most importantly, the knowledge and experience that our members – and ourselves – have amassed over the years.

We believe in sharing our skills and networks so that everyone can benefit from being a member of networking events brand The Business Culture Hull.

You can rest assured that everyone in our team has the knowledge and experience in place to help you reach your end goal… so come on everyone, share! If you tell us your skillset, we’ll tell you ours!

Know How, Know How Featured

What is Customer Experience?

As a Customer Experience CX brand, insight6 specialise in all areas of customer experience with the aim of driving up sales and improving customer retention rates. If you want your business to survive and thrive in a competitive market, then focusing on your customer experience is essential. But, before you do that, you need to understand exactly what customer experience is.

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How to Prepare for Your Return to Work

How to Prepare for Your Return to Work Returning to work after a career break is one of the greatest challenges people face in their professional lives. No matter the amount of time you’ve spent out of the industry and the job market, going back to work can make you feel anxious and concerned, filled with doubt about your expectations.

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What is ROI?

Have you ever considering measuring and improving your ROI through Customer Experience? As experts in customer experience, we understand that ROI is essential to every investment a business can make, especially when it comes to marketing and consultancy. Return on Investment (ROI) is one of the most common profitability ratios, and is used to measure the gain or loss made

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International Volunteers Day #IVD2019

It’s one of our favourite days TODAY… International Volunteers Day! We would like to say THANK YOU to all of the people who give up their time to volunteer to help their fellow #HU6 residents. We couldn’t do it without you. Plus, we have just been awarded £500 from #RankFoundation and #EsméeFairbairnFoundation for a Hull Activity Grant. This grant will

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THE GRAND OLD LADY OF HULL

The Royal Hotel Hull is one of the city’s genuine landmark buildings. Rick Lyon paid it a visit. SHE’S the grand old lady of Hull. The iconic Royal Hotel, visited by Queen Victoria and Sir Winston Churchill and survivor of a devastating electrical fire in 1990, has stood the test of time. New developments continue to reshape Hull, but arguably

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Why Companies Miss Out On R & D Tax Relief

R&D Tax Credits are a set of regulations introduced at the turn of the century that allow companies to offset the cost of their expenditure on research and development activities against their corporation tax. The underlying thinking that spurred their introduction was that research and development fuels new products and services that are good for the economy as a whole.

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Property maintenance is vital for insurance policy validation

With wet weather looking to continue, the team at HI Commercial is urging business owners and landlords to ensure their property maintenance is up to scratch, preventing water from entering premises, but also to be confident that insurance policies remain valid. Commercial and residential premises with flat roofs are especially vulnerable during a down pour, plus drains and gutters can

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Microsoft Teams is Replacing Skype for Business

Skype is Microsoft’s tool within Office 365 used for instant messaging and conferencing and is a great tool to communicate and collaborate with people inside and outside of your organisation. But, as with all great things, they come to an end. Microsoft has announced that Skype is being retired and replaced with Teams. Microsoft is pushing hard to get businesses

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R&D Tax Credits for Software Development

The Research and Development Tax Credit scheme offered by the British Government is based on the underlying principle that R&D projects must revolve around scientific or technological breakthroughs and strive to overtake technical uncertainties, while engaged in those breakthrough activities. The R&D tax credit relief scheme has been specifically put in place to encourage more UK companies to innovate via

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R&D Spotlight – Digital Design Agency

Case Study Snippets: Global reach company which pioneers image production and content delivery. Software Tools to automate rendering and editing. Development of core software management system for 3rd party’s software and studio custom configurator pipeline. Use of CGI to visualise a concept or product’s functionality.   R&D Claim Value: Year 5 – £130,200 tax saved Year 6 – £132,200 tax

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