James Legal solicitors is moving into a second, Beverley office, in order to bring its unique approach to law, to more clients.
As a result of its fresh approach to dealing with legal issues, the firm, whose main office is on Hedon Road in Hull, has seen another unprecedented financial growth spurt, and its employee base has increased tenfold since 2009, and is preparing to make another step-change. The additional premises are part of an exciting business expansion strategy for the next five years, according to Managing Director Nick Miller.
And kick-starting that process is the offering of a new Beverley office, from later this month. Located on the town’s Lairgate, they will be operating out of premises currently occupied by their sister company James Financial.
James Legal Solicitor Simon Young, whose hometown is Beverley, is leading the firm’s expansion into the town, and is among the team members who will be serving clients from the new base.
He said: “We already work with a number of clients in Beverley, including several successful local businesses, and we’re looking forward to delivering enhanced services to them, as well as extending the help we can offer to more people.”
He added: Our fresh approach to legal advice has attracted more and more clients who don’t want the ‘traditional lawyer’ but favour a real person who doesn’t talk jargon, gets them and their business and wants to walk the journey with them.
The new Beverley office is just the first step in the firm’s plans to expand their brand presence over the next 12-18 months, which also include:
- Recruiting at least four new people into their talented team;
- Expanding into new client areas;
- Opening up their training area to clients and contacts, to help support their business growth;
- Further expanding the James Legal brand through a range of complementary businesses. It already has financial adviser James Financial under its umbrella.
- Expanding its range of services through multi-disciplinary partnerships, in areas from accountancy to business advice – in line with its entrepreneurial, ’walking with you’ approach to supporting businesses.
James Legal, based in Planet House on Hedon Road, east Hull, started life in 2009, as a practice of just two solicitors, specialising in business law. It now employs 21 members of staff, including seven solicitors, five lawyers, two legal executives, a management PA and an administrative apprentice.
Its expansion has also led to the firm taking over a second floor of Planet House, which used to house the KCFM radio station.
James Legal’s founding ethos is based on taking a fresh approach to law and being ‘people first and lawyers second’. Nick is passionate about this cause, and the firm’s mission is to help change some of the less positive perceptions of the legal industry. He believes it is these beliefs that have contributed to its success.
He said: “We want to be different within the legal industry. We believe that if our clients are happy and members of our team are happy, then the financial figures look after themselves. We want to create something special.
“I get a huge kick out of giving my team the opportunity to be the best they can be and seeing them deliver great things for our clients.”
Ways in which James Legal aims to be different include offering direct access to members of its legal team, by email and mobile phone; approachability; the human touch and talking plain English; as well as transparency over fees and a staunch belief in doing what is in their clients’ best interests – even if this is to advise them against taking legal action. They also have a flexible working culture, which Nick says works well for both his team and clients, who often need to speak to their lawyer outside of normal office hours.
Continuing to specialise in business law, his team also pride themselves in offering a full range of support to clients – with expertise in all aspects of business development as well as law. At the same time, they have added a proactive and respected family and personal law team to complement their commercial specialism, who can help with matters from divorce and separation – to wills and probate.
Nick added: “We’re at another turning point in our business. Our fastest growth has happened in the past two years.
“We’ve had opportunities in the past to grow faster through methods like acquisition, but we turned them down to date, because it’s important to us that we expand organically and keep true to our founding ethos, which is all about our commitment to doing law differently.
“It’s also important to us that we take on the right people, who will champion that ethos. Our driving force is to be the best, not the biggest – offering the most appropriate, caring advice to our clients. We are always looking for good lawyers at all levels who want to be given the freedom to be the best they can be.”
“We also believe in encouraging and enabling our people to develop their potential. As a result, our success is down to our whole team and something they can all be proud of. I see James Legal as ‘our business’, not ‘my business’ and members of our team are encouraged to contribute their ideas to our future direction.”
And Nick concluded: “For us, though important for our strength as a business, success isn’t defined solely by financials, it’s all about the number of clients we have and keeping them happy by achieving good outcomes for them. It’s also about the morale and enthusiasm of the people within our business.
“We’ve had a great deal of success with local businesses and created a really viable go-to brand and, after a period of consolidation, we’re now at a point where our growth will take its next natural step.”