{"id":8765,"date":"2022-04-25T12:30:47","date_gmt":"2022-04-25T12:30:47","guid":{"rendered":"https:\/\/thebusinessculture.co.uk\/hey\/members\/the-call-answering-company\/"},"modified":"2025-12-17T09:29:57","modified_gmt":"2025-12-17T09:29:57","slug":"the-call-answering-company","status":"publish","type":"members","link":"https:\/\/thebusinessculture.co.uk\/hey\/members\/the-call-answering-company\/","title":{"rendered":"The Call Answering Company and VA Expertise"},"content":{"rendered":"\r\n\r\nWe are a family run business, providing bespoke business support packages, including call answering, virtual reception, traditional PA and Virtual Assistant services, and data cleansing\/management.\r\n\r\nMaybe you already manage all of the above without issue, so why would you consider outsourcing the work?\r\n\r\nBecause, put simply, it saves YOUR time \u2013 the one thing money cannot buy and you will never get back!\u00a0 We place a big emphasis on that word \u2013 YOUR \u2013 and we tailor our bespoke services to fit with what you and your business needs.\r\n\r\nOur team members are experienced, professional and reliable and we strive to provide a first-class service to each and every client.\r\n\r\nWe offer a wide range of services to suit the demands of your business. Our service can be customised to suit your individual needs and is available on a full time or\u00a0<span class=\"scayt-misspell-word\" data-scayt-word=\"adhoc\" data-wsc-lang=\"en_GB\" data-wsc-id=\"lv2gjzy3jjca2oc9l\">adhoc<\/span>\u00a0basis, or simply as holiday cover.\r\n\r\nOur Virtual Assistants have a wealth of experience\u00a0in each of the virtual PA services we provide, including:-\r\n<ul>\r\n \t<li>Inbox and diary management<\/li>\r\n \t<li>Proofreading<\/li>\r\n \t<li>Travel planning and booking<\/li>\r\n \t<li>Typing and transcription<\/li>\r\n \t<li>Social media support<\/li>\r\n \t<li>Content creation<\/li>\r\n \t<li>Research<\/li>\r\n \t<li>Review management<\/li>\r\n<\/ul>\r\nOur call handling team work with\u00a0a large number of clients in all industries, from sole traders through to national companies.\u00a0 We specialise in out-of-hours call management for security and facilities\/property management companies, ensuring that emergency alarm calls or call-out requests are actioned appropriately in a timely manner, or that your team conduct their safety check-ins on time. Our clients believe that our service brings significant value to their business and the following recommendation is typical of the feedback we receive:-\r\n\r\n<em><strong>\u201cThe Call Answering Company support Kiwi Facilities Maintenance with critical out of hours support ensuring our inbound calls are answered and fielded to the correct engineers for immediate response. They form a major part in our aim to deliver excellent customer service day or night.\u201d<\/strong><\/em>\u00a0 \u00a0\u00a0<em>Dan\u00a0Jowett, Managing Director<\/em>.\r\n\r\nIt is a well-known fact that callers generally wait no more than 30 seconds before hanging up if their call is not answered. By not answering calls in a timely manner, you could be missing out on a lot of potential business.\u00a0\u00a0All of your calls will be answered by us speedily and as if we are you or your business. You clients and customers will be greeted by our polite and engaging team members, who will represent you and your business as you would expect.\r\n\r\nWhether you are a sole practitioner, a small or medium business or even a large corporation, whatever industry you are in we can provide you with the level of service you require.\r\n\r\nWe are fully compliant with all applicable General Data Protection Registration (<span class=\"scayt-misspell-word\" data-scayt-word=\"GDPR\" data-wsc-lang=\"en_GB\" data-wsc-id=\"lv2gk0q4qa4jmozv2\">GDPR<\/span>) legislation and registered with the Information Commissioners Office (ICO).\r\n\r\n","protected":false},"author":12313086,"template":"","member_category":[947,1006,1008,1007],"member_has":[],"class_list":["post-8765","members","type-members","status-publish","hentry","member_category-business-services","member_category-outsourcing","member_category-telephone-answering","member_category-virtual-pa"],"acf":[],"_links":{"self":[{"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/members\/8765","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/members"}],"about":[{"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/types\/members"}],"author":[{"embeddable":true,"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/users\/12313086"}],"version-history":[{"count":5,"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/members\/8765\/revisions"}],"predecessor-version":[{"id":17945,"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/members\/8765\/revisions\/17945"}],"wp:attachment":[{"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/media?parent=8765"}],"wp:term":[{"taxonomy":"member_category","embeddable":true,"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/member_category?post=8765"},{"taxonomy":"member_has","embeddable":true,"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/member_has?post=8765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}