{"id":24553,"date":"2026-03-18T11:50:38","date_gmt":"2026-03-18T11:50:38","guid":{"rendered":"https:\/\/thebusinessculture.co.uk\/hey\/jobs\/claims-advisor\/"},"modified":"2026-03-18T11:50:38","modified_gmt":"2026-03-18T11:50:38","slug":"claims-advisor","status":"publish","type":"jobs","link":"https:\/\/thebusinessculture.co.uk\/hey\/jobs\/claims-advisor\/","title":{"rendered":"Claims Advisor"},"content":{"rendered":"<div class=\"elementor-element elementor-element-a7a2cf9 jedv-enabled--yes elementor-widget elementor-widget-theme-post-content\" data-id=\"a7a2cf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-content.default\">\n<div class=\"elementor-widget-container\">\n<p>We\u2019re looking for an individual to provide quality service and claims advice to clients in their time of need. The role will involve undertaking the case management of insurance claims made by clients in line with FCA and Company guidelines.\u202f\u202fThe Claims Advisor will proactively manage claims with the aim of achieving\u00a0high levels\u00a0of satisfaction for both client and insurer; they will build client relations through high quality claim management, resolution and excellent client service.\u202f\u202fThe role involves\u00a0providing\u00a0expert advice not only to clients but also within other areas of the business.\u202f\u202fThe core of the role involves understanding and advising on a client\u2019s claim, understanding their cover and communicating effectively around how it can respond to their claim, providing support and reassurance throughout the process. This role will also involve working with insurers and third parties such as loss adjustors, to assess and progress clients\u2019 claims as efficiently as possible.\u00a0<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-d0911a9 jedv-enabled--yes elementor-widget elementor-widget-heading\" data-id=\"d0911a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Claims Advisor job details:<\/h2>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-dec3d07 jedv-enabled--yes elementor-widget elementor-widget-text-editor\" data-id=\"dec3d07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"15\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">Responsibility for the case management of all classes of claims\u202f\u202f<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"15\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Duties include, but are not limited to, taking first notification from the client, issuing claims forms, validating the claim against the policy coverage, liaising with insurers, loss adjustors and uninsured loss recovery companies, providing customers with advice on mitigating their loss and how their policy may react, informing customers how their policy premiums may be affected by their claim<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"15\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Utilising technical knowledge to support colleagues and deliver outcomes for\u00a0clients\u202f<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"15\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Identifying suspicious, complex or high value claims and raising these with management\u202f<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"15\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Following procedures for the quick resolution of claims to an accurate and high standard , working on behalf of the client and liaising with insurers as appropriate, keeping the client informed and updated at all stages\u202f<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"15\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Handle any complaints in accordance with regulation, the Company\u2019s Conduct Policy and Guide to Best Practice<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"15\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Provide input and expertise to improve our client journey, demonstrating technical proficiency and efficiency<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"15\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Provide input into projects and business development<\/span><\/li>\n<\/ul>\n<\/div>\n<p>For more details please view our careers page: <a href=\"https:\/\/www.mcclarroninsurance.com\/careers\/claims-advisor-vacancy\/\">Claims Advisor Vacancy\u00a0<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019re looking for an individual to provide quality service and claims advice to clients in their time of need. The role will involve undertaking the case management of insurance","protected":false},"author":12313414,"featured_media":0,"template":"","job_category":[1086],"job_type":[914],"job_location":[918,936],"job_hours":[916],"class_list":["post-24553","jobs","type-jobs","status-publish","hentry","job_category-insurance","job_type-permanent","job_location-hull","job_location-york","job_hours-full-time"],"acf":[],"_links":{"self":[{"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/jobs\/24553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/jobs"}],"about":[{"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/types\/jobs"}],"author":[{"embeddable":true,"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/users\/12313414"}],"version-history":[{"count":0,"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/jobs\/24553\/revisions"}],"wp:attachment":[{"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/media?parent=24553"}],"wp:term":[{"taxonomy":"job_category","embeddable":true,"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/job_category?post=24553"},{"taxonomy":"job_type","embeddable":true,"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/job_type?post=24553"},{"taxonomy":"job_location","embeddable":true,"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/job_location?post=24553"},{"taxonomy":"job_hours","embeddable":true,"href":"https:\/\/thebusinessculture.co.uk\/hey\/wp-json\/wp\/v2\/job_hours?post=24553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}