The results are in and The One Point have been commended for Business Customer Service at the Mobile News Awards.<\/p>\n
The Customer Service Award is an annual accolade given out by Mobile News Awards to recognise excellence in customer service within the mobile communications industry.<\/p>\n
Winners are chosen based on their commitment to providing outstanding service to their customer with criteria such as:<\/p>\n
-Exceptional customer service strategies.
\n-Innovative solutions to customer queries and complaints.
\n-Real examples of how customers have benefited from the quality service.
\n-Evidence of employee training and development initiatives.<\/p>\n
This year's awards were presented at a gala black-tie dinner dance on March 16th at the Westminister Bridge Park Plaza Hotel attended by our CEO and Founder Martin Lauer and our CSO Nathan Greenfield.<\/p>\n
The dedicated team behind The One Point takes a proactive approach to keeping customer satisfaction levels high and seeks feedback to continue delivering a service that continues to delight the businesses and organisations we work with.<\/p>\n
We are honored to be recognised as a finalist for demonstrating excellence in customer service and then to b commended too. We are also no strangers to recognition for exhibiting excellence in this area.<\/p>\n
In 2020 we collected the Mobile News Awards winning trophy when our customer service was acknowledged as best in the industry.<\/p>\n
We later then went on to be finalists for the 2020 Keeping Britain Working Award and then win the 2021 HDM Customer Focus Award.<\/p>\n
Additionally, we won the O2 Directors Choice Partner of the Year Award in 2022 partly for exemplary customer service.<\/p>\n","protected":false},"excerpt":{"rendered":"
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